Lululemon: A Made-in-Vancouver, Store.
Lululemon. Even though the name makes no sense at all, you can’t live in Vancouver and not recognize it. The business began in Vancouver years ago and I find there are those who love it and those who hate it. I happen to love it, and I’ll tell you why. But first a bit of history.
Chip Wilson, founded Lululemon, in 1998. They are a yoga-inspired, technical athletic company for women and men. Originally, a design studio by day and a yoga studio by night, their West 4th avenue location in Kitsilano, became a stand alone store in 2000. The store has expanded from yoga clothes for women, to yoga, running, cycling and training clothes for women and men.
So before I tell you why I love it, I want to be clear, I am aware that the company has not been without controversy. There was an especially rocky time in 2013, when after months of complaints about a style of yoga pants becoming see-through, Chip Wilson addressed the issue in an interview seeming to blame the problem on women’s bodies and not the product.
While I recognize there have been (and may still be) issues with the company, here are some reasons why I shop there.
The clothes. They are a bit on the pricey side, but they are good quality. The clothes last a solid five years – if not more. They are comfortable and come in a multitude of styles and colours. Over the years, Lululemon has expanded their product line even more, adding outerwear, casual dresses and skirts and even bathing suits. I have never bought something and regretted my purchase – and I have bought many, many things!!
The service. I have always found the service friendly and helpful. I’m greeted as I enter the store and acknowledged as I leave – whether I’ve made a purchase or not. If my size is not in the store, the staff is always happy to order it in for me.
Shopping at Lululemon has always been a good experience for me, but if you feel differently, I would love to hear about your shopping experience and your opinion on this store. I’m always open to another point of view.